What is an User Adoption?
Definition
The rate and extent to which end users actively use new software measured by login frequency, feature utilization, and workflow completion. User adoption is improved through training, change management, executive sponsorship, and demonstrating ROI to stakeholders."
Why This Matters
Low user adoption undermines software investments. Tracking adoption metrics including login frequency, feature usage, and workflow completion provides early warning of adoption challenges. Strong adoption depends on training, change management, and product fit.
Related Terms
Showing semantically related terms from our RFP knowledge graph. Priority connections are highlighted.
Essential Connections
Training Program
Implementation & Deployment
Structured education to enable user proficiency including live sessions, recorded videos, documentation, certification programs, and ongoing learning resources.
Change Management
Implementation & Deployment
The process of preparing and supporting individuals and teams through organizational change including communication plans, stakeholder engagement, resistance mitigation, and adoption tracking.
Implementation Success
Implementation & Deployment
Achieving deployment objectives including go-live completion, user adoption, productivity gains, and business value realization.
User Interface
Software Features & Capabilities
The visual elements and interactions users experience including navigation, forms, dashboards, and workflows.
Usability
Software Features & Capabilities
Ease of use and learnability of software measured by task completion time, error rates, user satisfaction, and learning curve.
Showing 5 semantically related terms ·Browse all 200 terms
Related RFP Templates
Explore our top RFP templates - all 75 templates include questions about user adoption