How Does Change Management Work?
Definition
The process of preparing and supporting individuals and teams through organizational change including communication plans, stakeholder engagement, resistance mitigation, and adoption tracking. Change management ensures successful software transitions with minimal productivity disruption."
Why This Matters
Software implementations require organizational change. Effective change management including communication plans, stakeholder engagement, and executive sponsorship improves adoption. Technical implementation without change management often results in user resistance.
Related Terms
Showing semantically related terms from our RFP knowledge graph. Priority connections are highlighted.
Essential Connections
User Adoption
Implementation & Deployment
The rate and extent to which end users actively use new software measured by login frequency, feature utilization, and workflow completion.
Stakeholder Management
Implementation & Deployment
The process of identifying, engaging, and communicating with individuals affected by software implementation including executives, end users, IT teams, and vendors.
Training Program
Implementation & Deployment
Structured education to enable user proficiency including live sessions, recorded videos, documentation, certification programs, and ongoing learning resources.
Implementation
Implementation & Deployment
The process of deploying, configuring, and operationalizing software after vendor selection, including data migration, training, and go-live activities.
Onboarding Process
Implementation & Deployment
The structured approach to deploying software including project planning, system configuration, data migration, user training, testing, and go-live.
Project Kickoff
Implementation & Deployment
Initial meeting establishing project scope, roles, timeline, communication protocols, and success criteria between vendor and customer teams.
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