What is a Training Program?
Definition
Structured education to enable user proficiency including live sessions, recorded videos, documentation, certification programs, and ongoing learning resources. Training programs cover administrator setup, end-user workflows, advanced features, and troubleshooting for successful software adoption."
Why This Matters
User training directly impacts software adoption. Comprehensive training including live sessions, recorded content, and documentation helps users become productive quickly. Inadequate training typically results in low adoption and underutilization.
Related Terms
Showing semantically related terms from our RFP knowledge graph. Priority connections are highlighted.
Essential Connections
User Adoption
Implementation & Deployment
The rate and extent to which end users actively use new software measured by login frequency, feature utilization, and workflow completion.
Change Management
Implementation & Deployment
The process of preparing and supporting individuals and teams through organizational change including communication plans, stakeholder engagement, resistance mitigation, and adoption tracking.
Implementation Questions
RFP Fundamentals
30-50 RFP questions covering onboarding timeline, training programs, data migration strategy, technical support, customer success resources, and change management.
Onboarding Process
Implementation & Deployment
The structured approach to deploying software including project planning, system configuration, data migration, user training, testing, and go-live.
Customer Success
Implementation & Deployment
Proactive vendor support ensuring customers achieve desired outcomes through regular check-ins, usage analytics, optimization recommendations, and renewal management.
Implementation Costs
Pricing & Total Cost
One-time expenses for deploying software including project management, configuration, customization, data migration, integration development, and training.
Technical Support
Implementation & Deployment
Vendor assistance for troubleshooting, bug fixes, and system issues provided through ticketing systems, phone, chat, or email.
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Related RFP Templates
Explore our top RFP templates - all 75 templates include questions about training program