What are Implementation Questions?
Definition
30-50 RFP questions covering onboarding timeline, training programs, data migration strategy, technical support, customer success resources, and change management. Implementation questions assess vendor capability to deploy successfully and ensure user adoption."
Why This Matters
Implementation success depends on proper planning and vendor support. Questions about onboarding timelines, training programs, data migration processes, and ongoing support help you assess vendor commitment to your success beyond the initial sale. Understanding implementation methodology upfront prevents delays and adoption challenges.
Related Terms
Showing semantically related terms from our RFP knowledge graph. Priority connections are highlighted.
Essential Connections
Onboarding Process
Implementation & Deployment
The structured approach to deploying software including project planning, system configuration, data migration, user training, testing, and go-live.
Training Program
Implementation & Deployment
Structured education to enable user proficiency including live sessions, recorded videos, documentation, certification programs, and ongoing learning resources.
Implementation Support
Implementation & Deployment
Vendor-provided assistance during software deployment, including technical guidance, configuration support, and issue resolution.
Technical Support
Implementation & Deployment
Vendor assistance for troubleshooting, bug fixes, and system issues provided through ticketing systems, phone, chat, or email.
Customer Success
Implementation & Deployment
Proactive vendor support ensuring customers achieve desired outcomes through regular check-ins, usage analytics, optimization recommendations, and renewal management.
Data Migration
Implementation & Deployment
The process of transferring existing data from legacy systems to new software including data extraction, transformation, validation, mapping, and import.
Change Management
Implementation & Deployment
The process of preparing and supporting individuals and teams through organizational change including communication plans, stakeholder engagement, resistance mitigation, and adoption tracking.
User Adoption
Implementation & Deployment
The rate and extent to which end users actively use new software measured by login frequency, feature utilization, and workflow completion.
Implementation Methodology
Implementation & Deployment
The vendor's structured approach to deploying software including project phases, milestones, deliverables, and success criteria.
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Related RFP Templates
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