What is an Usability?
Definition
Ease of use and learnability of software measured by task completion time, error rates, user satisfaction, and learning curve. Usability testing validates interface design through user testing, heuristic evaluation, and accessibility compliance."
Why This Matters
Usable software requires minimal training and enables efficient task completion. Test usability with actual end users rather than only administrators or power users.
Related Terms
Showing semantically related terms from our RFP knowledge graph. Priority connections are highlighted.
Essential Connections
User Interface
Software Features & Capabilities
The visual elements and interactions users experience including navigation, forms, dashboards, and workflows.
User Experience
Software Features & Capabilities
Overall user satisfaction with software determined by usability, interface design, performance, accessibility, and support quality.
User Adoption
Implementation & Deployment
The rate and extent to which end users actively use new software measured by login frequency, feature utilization, and workflow completion.
Training Program
Implementation & Deployment
Structured education to enable user proficiency including live sessions, recorded videos, documentation, certification programs, and ongoing learning resources.
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Related RFP Templates
Explore our top RFP templates - all 75 templates include questions about usability