What is a Performance?
Definition
Software speed and responsiveness measured by page load time, query response time, transaction processing speed, and system capacity. Performance requirements specify targets like <2 second page loads, <500ms API response, and concurrent user support."
Why This Matters
Performance directly impacts user adoption. Specify and test performance requirements including page load times and API response times. Request vendors' load testing results.
Related Terms
Showing semantically related terms from our RFP knowledge graph. Priority connections are highlighted.
Essential Connections
Response Time
Implementation & Deployment
The maximum time for vendor acknowledgment of support tickets measured from submission to first response.
User Experience
Software Features & Capabilities
Overall user satisfaction with software determined by usability, interface design, performance, accessibility, and support quality.
Uptime Guarantee
Implementation & Deployment
Vendor commitment to system availability expressed as percentage uptime (e.
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Related RFP Templates
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