Free Template
Customer Service Automation Software
150-175 expert questions
Service-Heavy
15 AI Questions
Customer Service Automation Software RFP Template
150-175 questions
Chatbots that frustrate customers instead of helping them damage your brand while failing to reduce support costs. This template identifies AI that actually resolves issues instead of just routing them.
What's Included
Complete RFP structure with all essential sections:
- Company Information & Background (15 questions)
- Product Functionality & Features (50 questions)
- Implementation & Support (55 questions)
- Security & Compliance (25 questions)
- AI Capabilities & Integration (15 questions)
Key Questions Included in This Template
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