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Software Features & Capabilities

Understanding Mobile Support

Definition

Software access and functionality on smartphones and tablets through responsive web design, native iOS/Android apps, or progressive web apps. Mobile support requirements include offline capabilities, device-specific features, performance optimization, and cross-platform consistency."

Why This Matters

Mobile access is essential for remote and field teams. Mobile-responsive web applications differ from native mobile apps in functionality and experience. Test mobile capabilities thoroughly as vendors typically demonstrate desktop versions.

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