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RFP Fundamentals

What is a Vendor Contract?

Definition

Legal agreement governing vendor relationship including scope, pricing, terms, and obligations. Vendor contracts establish service commitments, intellectual property rights, liability limitations, data protection requirements, termination conditions, and dispute resolution mechanisms. Organizations should negotiate favorable terms rather than accepting vendor standard agreements, focusing on liability caps, data ownership, exit assistance, and pricing protection.

Why This Matters

Vendor contracts govern entire relationship including scope, pricing, obligations, and termination. Organizations should negotiate favorable terms rather than accepting vendor standard agreements. Critical terms include liability caps, data ownership, exit assistance, pricing protection, and termination flexibility. Contract quality determines your options and recourse when vendors underdeliver. Legal review is essential before signing.

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