What is a Statement of Work?
Definition
A detailed project document defining deliverables, timelines, milestones, responsibilities, and acceptance criteria for software implementation. The SOW is created after vendor selection and becomes part of the contract governing project execution."
Why This Matters
A detailed SOW defines project scope, deliverables, timelines, and acceptance criteria, creating shared understanding and accountability. This document establishes the foundation for successful project execution and provides recourse if expectations aren't met. Without a comprehensive SOW, project scope and completion criteria remain undefined and subject to interpretation.
Related Terms
Showing semantically related terms from our RFP knowledge graph. Priority connections are highlighted.
Essential Connections
Contract
RFP Fundamentals
Legal agreement between buyer and vendor defining terms, pricing, deliverables, responsibilities, and termination conditions.
Implementation Plan
Implementation & Deployment
Detailed roadmap for software deployment including phases, activities, resources, timeline, and success criteria.
Master Service Agreement
RFP Fundamentals
A contract establishing terms and conditions for ongoing vendor relationships including pricing, payment terms, intellectual property rights, liability, termination clauses, and dispute resolution.
Vendor Onboarding
Pricing & Total Cost
The structured process of integrating a selected vendor including contract execution, system access provisioning, stakeholder introductions, kickoff meetings, and project plan finalization.
Project Kickoff
Implementation & Deployment
Initial meeting establishing project scope, roles, timeline, communication protocols, and success criteria between vendor and customer teams.
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